We are looking for a motivated and results-driven Sales Officer to join our growing team. The individual in this role would be responsible for calling prospective customers, explaining our product, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
Source and work customer referrals
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
Promote specific products as directed by upper management
Inform leads and customers of current promotions and discounts
Maintain positive business and customer relationships in the effort to extend customer lifetime value
Develop strategies for more effective sales, both individually and as part of a team
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Self-improve continuously by way of experience and manager feedback